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Security Systems in Muncie
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Muncie?

A residential security package is intended to protect your home. But what happens if your home security alarms go off in Muncie? What actions should you take to help make sure you and all your family members are safe?

The first thing to do is to avoid panicking. Know that your 24/7 monitoring specialists are there for you. Then take the steps described below to be prepared for any emergency.

Our Dedicated Representatives Are Focused On Your Safety

A security monitoring representative is immediately alerted as soon as your Muncie home security alarms go off. Once an agent is informed, they will call you as quickly as possible to figure out what set off the alarm. Your system may go off due to a range of emergencies, including:

  • Criminal activity

  • Smoke

  • Water infiltration

  • Alarm tripped by accident

In situations when a device was set off by accident—like forgetting that the motion sensors are turned on when you unlock a door— an agent will reach out to ask if you need help. Supply them with your predetermined password, and they'll turn off the alarm.

In the event there is a legitimate crisis, your representative will dispatch your local emergency services, including firefighters, EMS, and law enforcement, to your property. They can also serve as your proxy when you aren't at home. The monitoring agent also can inform authorities which security device was set off, giving them a forewarning for what might be a hazardous environment. Then the agent will stay on the line with you to help you stay composed and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Muncie

Being awoken in the wee hours of the morning to a security warning going off can be terrifying—even moreso if you don’t know why it’s going off. The most important thing you can do is remain calm and take the following actions:

  • In the first place, find a safe location. Collect your family and pets as quickly as possible and get into a shielded space at your property or depart the home if needed. It's typical to have an urge to want to face the situation in your home, but this may put you and your family at greater risk. As an alternative, concentrate on keeping yourself and your family safe and let the professionals handle the issue.

  • Secondly, take advantage of your smartphone’s convenient security app to remain in communication with your monitoring team. They'll dispatch emergency professionals who will be en route to your home within minutes.

  • Finally, keep a persistent line of communication with your monitoring specialists and emergency professionals. You are able to be patched through, so everyone is speaking on the same line. Or, if it’s not possible to get a direct call to emergency services, get alerts by text message. Even if it’s only a false alarm, it's a good idea to maintain communications to all parties so you will be ready should a real emergency occur.

Be Prepared For Any Emergency in Muncie with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With around-the-clock monitoring, smart locks, and safety alarms, your home will turn into the safe haven you’ve always wanted. Customize the perfect home security solution by completing the form below or call (765) 221-8081 to take the first step toward a secure property.